What Information We Collect and Why
We collect the information you provide directly — your name, contact details, and the mobile wallet identifiers you register for bKash, Nagad or Rocket transactions. We also collect data your device sends automatically: IP address, browser type, session timestamps and pages visited. This lets us verify
-
1
your identity, process withdrawals accurately, and flag unusual account activity before it becomes a problem. When you complete a Nagad or Rocket transfer, the transaction reference number is stored against your account record so both sides can reconcile it cleanly. We do not sell your personal
-
2
data to third parties for their own marketing. Data may be shared with payment processors, fraud-detection services and regulatory bodies only where that sharing is required to operate your account or meet a legal obligation. The scope of those obligations depends on the laws that apply
-
3
in your region. If you access this platform from Bangladesh, you should satisfy yourself that doing so is permitted under local law. We keep your data only for as long as your account is active or as long as a legal retention period requires — whichever
-
4
is longer. You can request a summary of everything we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.